At Gioia Salon all services will include a blow-dry to guarantee your look. For all color and extension services we ask that you come with clean dry hair. 

If you aren't sure what session to book,
 email or text us a picture of your hair!
We are here to help you reach your hair goals.

BOOKING

We are located inside My Salon Suite at 252 Grove Street, Braintree. When you arrive for your appointment, please enter the building and use the directory to notify your stylist of your arrival. Once we are ready, we will unlock the door for you. There is plenty of parking in the lot.

Our goal is to provide a relaxing, stress-free experience. We never double-book appointments, ensuring that your stylist is with you for the entire session. To keep your appointment running smoothly, please arrive on time so we can make the most of our scheduled time together. If you are more than 10 minutes late, we reserve the right to adjust or cancel your appointment.

ARRIVAL + APPOINTMENT TIME

At Gioia Salon all services will include a blow-dry to guarantee your look.
For all color and extension services we ask that you come with clean dry hair. 

If you aren't sure what session to book, email or text us a picture of your hair!
We are here to help you reach your hair goals.

BOOKING

Text messaging is our preferred form of communication.​
Please text us at (781) 490-0315 if you need assistance.

COMMUNICATION

We want to respect the time you have blocked out of your day to visit us, so we ask that you give us the same. Cancellations must be made 48 hours in advance.

Cancellations made with less than 48 hours notice will result in a 50% charge. Less than 24 hours cancellations and no show appointments will be charged 100% of the session.

Please understand when you forget or cancel your appointment without giving us enough notice, we miss the opportunity to fill that appointment. Our confirmations are sent out 72-48 hours in advance because we know how easy it is to forget an appointment.​

cancellation policy

We do not service children under the age of 12. We want your appointment to be an enjoyable and relaxing experience. Because of this, we ask that you do not have guests or anyone under the age of 12 accompany you the day of your appointment. We understand that this may be inconvenient for some and for that we apologize.

CHILDREN & guest POLICY

If you are not happy with your results, please call/text the salon directly. Our team will be happy to make small tweaks and adjustments within 1 week or less of your appointment. This courtesy is not to be confused with “changing your mind”. If your request is reasonable, we will do all that we can to fix any error in quality.

ADJUSTMENTS

We do not offer refunds of any kind. Please see our Adjustments policy if you are dissatisfied with your results.
​For payment options we accept all major credit/debit cards or cash, we do not accept checks.

REFUNDS + PAYMENT